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The Don’t Miss Sessions for ARDA World

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The Don’t Miss Sessions for ARDA World 

ARDA World 2017 is quickly approaching, so it is time to decide what sessions you are going to attend while in New Orleans.  As it is every year, there will be plenty of sessions that are informative, educational and even fun.

Let’s take a look at a few:

  • Around the World in 90 Minutes: Developing in International Markets -- Learn about what's new in markets outside the United States and the unique challenges that they face—from labor to construction to implications from political unrest in regions such as BREXIT. Hear how these developers from around the world handle unique challenges they face. What opportunities exist for them ahead and are there opportunities for your company?
  • Are You Overwhelmed? Tune-Up Time -- Are you getting the right stuff done in your workplace environment? How do you focus with so much going on? Do you often feel burned out & disengaged from your teams? Learn the tips, techniques, and strategies for getting more accomplished faster— and with better results. Tune-up and be extraordinary!
  • Disabled Doesn't Mean “Not Able” -- An estimate of more than 19% of people in the United States have a disability. In fact, according to the 2008 U.S. Census Bureau Survey of Income and Program Participation, people living with disabilities represented approximately $1 trillion in aggregate income, which translates into more than $220 billion in discretionary consumer spending power. Hear from experts on how to make diversity and inclusion a cornerstone of your corporate infrastructure—from a customer and employee perspective.
  • Human Service Interaction in the Age of Technology -- Technology is trending toward mobile and online registrations and perhaps making the guest experience less personal. But for timeshare resorts, it’s all about human interaction, making a great first (and last) impression and creating a lasting bond with owners and potential owners, not only to generate tour flow for the sales department but also to encourage great reviews. Making a guest feel welcome starts with training and with hiring the right people.

These are just some of the many sessions happening at this year’s ARDA World Convention, and to make things easier for attendees we have the ARDA World App., which allows you to set-up your own schedule, read more about every session and receive the latest updates before and during convention.  So, download the ARDA World App for your iPhone, Android, Blackberry or Windows Phone to stay up on the very latest, and be sure to visit www.arda.org/convention. We’ll see you next week!

Meet the Leaders for This Year’s Session at ARDAWorld

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Meet the Leaders for This Year’s Session at ARDAWorld 

ARDA World is quickly approaching, so it’s time to for you to decide what events, sessions and meetings you want to attend.  One of the most popular and informative sessions from previous years will be returning this year -- the Meet the Leaders general session, sponsored by Baker & Hostetler LLP.  This is open to all attendees.  Our panel of industry leaders will address topical issues ranging from the impact of industry consolidation to the secondary market – in what will surely be a robust discussion. 

Let’s meet this year’s panel: 

Don Harrill, CEO - Holiday Inn Vacations Club 

Mr. Harrill has been Chief Executive Officer of Holiday Inn Club Vacations since 2005, leading the organization to years of consecutive record growth and becoming a key voice within the timeshare industry. He arrived to Holiday Inn Club Vacations with more than three decades of experience in the hospitality industry, eight of those at the helm of industry-leading timeshare organizations Trendwest Resorts and Hilton Grand Vacations Company. 

Serge Rivera, President & CEO - ILG Vacation Ownership 

Mr. Rivera was just named President & CEO of ILG Vacation Ownership in November 2016.  As President & CEO his responsibilities include leading the vacation ownership development, marketing, sales, and resort operations for the recently acquired Vistana Signature Experiences, as well as for Hyatt Vacation Ownership. Prior to joining ILG, Rivera was most recently president of The Americas for Starwood Hotels & Resorts Worldwide.

Robert Spottswood, President - Spottswood Companies, Inc. 

Mr. Spottswood is president and founder of Spottswood Companies, Inc., which has grown to become one of the leading real estate development, property management and hospitality businesses in the Florida Keys. Since 1992 Spottswood Companies has been responsible for the development of the Hyatt Vacation Club, Hyatt Sunset Harbor Resort, Hyatt Beach House Resort, Hyatt Windward Pointe Resort and many other hotels and resorts in the area. Today, Spottswood has grown his company to be one of the Keys' largest private employers.

Mark Wang, President & CEO - Hilton Grand Vacations 

Mr. Wang is President of Hilton Grand Vacations. Prior to joining the company, Wang co-founded PAHIO Resorts in Hawaii and served as its president for six years. He later formed Grand Ownership Resorts, Ltd., a consulting company that developed a successful vacation ownership program at The Bay Club on the Big Island of Hawaii, a resort now managed by Hilton Grand Vacations. 

Steve Weisz, President & CEO - Marriott Vacations Worldwide 

Mr. Weisz is President and Chief Executive Officer of Marriott Vacations Worldwide Corporation. As president of Marriott Vacation Club International, he has led the vacation ownership division and oversaw three brands under the Marriott Vacation Club International umbrella, including: Marriott Vacation Club, Grand Residences by Marriott and The Ritz-Carlton Destination Club.  He has over 39 years of experience in the industry with Marriott.

With all of these great, knowledgeable leaders, The Meet the Leaders general session is something you do not want to miss! Be sure to put it in your schedule of events for 10:30-11:30 am Tuesday, March 28.