Department Listing

ARDA staff is committed to making your membership valuable and useful. Contact any staff member directly for assistance.

  


 

Academic Outreach
  • Student Resources
  • Student Scholarships
  • Faculty Resources
  • Networking Opportunities

Darla S. Zanini, RRP, Executive Vice President, ARDA International Foundation

 


 

Administrative Financial Records

Rob Dunn, RRP, Vice President, Finance & Administration
Adrienne L. Riley ,RRP, Director, Data Integrity 
Rich Doherty, Director, Accounting
Charles Brown, Office Manager
Zijia Zhu, Staff Accountant
Kennisha Fox, Accounting Assistant 
Yi Zhang, Human Resources Generalist

 
 
Advertising/Sales
  • Developments magazine display advertisements
  • Developments magazine advertorials (feature length)
  • Convention Program

Jenny Davlin, RRP, Vice President, Membership Experience & Development
  Katelyn Reitz, Manager, Sales & Marketing 


 
AIF Education Programs
  • ARDA Qualification Testing
  • Registered Resort Professional (RRP)
  • Associate Resort Professional (ARP)
  • Certified Timeshare Supervisor (CTS)

Darla S. Zanini, RRP, Executive Vice President, ARDA International Foundation


 
ARDA International Foundation

Darla S. Zanini, RRP, Executive Vice President, ARDA International Foundation
Lan Wang, RRP, Research Director


 
ARDA Resort Owners Coalition
  • State & Federal legislative advocacy on behalf of timeshare interval owners
  • ARDA-ROC PAC

Sandra DePoy, RRP, Senior Vice President, Federal & Regulatory Affairs
Kevin Riley, RRP, Director, Federal Legislation & ARDA-ROC


 
Association Governance
  • Elections
  • Committee appointments and operations

Howard C. Nusbaum, RRP, President and Chief Executive Officer


 
Awards
  • Nominations
  • Call for Entry packets
  • Judging
  • Sponsorship

Catherine Lacey, RRP, Vice President, Meetings & Member Administration


 
Developments Magazine
  • Display and feature length advertorials
  • News releases
  • Article submissions
  • Reprints

Kathryn Mullan, Senior Editor & Director of Publications
Peter Roth, Vice President, Marketing, Communications & Industry Relations
   


 
Federal Legislative Advocacy
  • Federal legislation
  • ARDA-PAC
  • Lobbying Efforts
  • Grassroots outreach programs
  • ARDA-Resort Owners Coalition (ARDA-ROC)
  • ARDA-ROC PAC

Sandra DePoy, RRP, Senior Vice President, Federal & Regulatory Affairs
Kevin Riley, RRP, Director, Federal Legislation & ARDA-ROC


 
Industry Relations
 Peter Roth, Vice President, Marketing, Communications & Industry Relations

 
Industry Research Studies
  • Benchmark Study
  • Financial Performance Study
  • Economic Impact Study
  • Worldwide Timeshare Study
  • Research Grant Information
  • Request for Proposals (RFP)

Darla S. Zanini, RRP, Executive Vice President, ARDA International Foundation
Lan Wang, ARP, Research Manager
  


 
Information for Consumers

Julie Schwartz, ROC Customer Support Manager  


 
Information Technology

Brian Kaltenbaugh, Director, Information Technology
 


 
Marketing & Communications
  • ARDA Brand & Marketing
  • Media relations
  • Industry and Consumer information
  • Sponsorships

Peter Roth, Vice President, Marketing, Communications & Industry Relations
Charlene Small, Director, Marketing & Communications
Jamie Loper, Coordinator, Marketing & Communications  

 



 Meetings

 

  • Annual Convention & Exposition
  • Fall Conference
  • Regional Resort Management Seminars
  • Speaker Volunteers

Catherine Lacey, RRP, Vice President, Meetings & Member Administration
Claire Moyer, ARP, Meetings Manager


 
Meetings Registration

Adrienne Riley, RRP, Director, Data Integrity   
Charles Brown, Sr. Operations Center Representative


 
Membership: Corporate, VIP and ARDA Advantage
  • General ARDA Membership
  • Your Company's Membership Directory Listing
  • Trustees & Chairman's League
  • Producers Club
  • Mentor Program
  • ARDA Advantage Individual Memberships
  • Membership List Requests
  • Change of Address, Name 

Jenny Davlin, RRP, Vice President, Membership Experience & Development 
Lalita Bhulipongsanon, Coordinator, Sales & Membership
Elise Stephens, Member Projects and Programs Manager

 


 
Membership Tools
  • Membership Mailing List Orders
  • Change of Address

Adrienne Riley, RRP, Director, Data Integrity 

 


 
State Legislative Advocacy
  • State legislation & lobbying efforts
  • State and regional committees
  • ARDA-Resort Owners Coalition (ARDA-ROC)

 Robert Clements, Vice President, Regulatory Affairs
Chris Stewart, RRP, Director, State Government Affairs (Florida Office)
Justin Vermuth, Director State Government Affairs (Florida Office)