Department Listing

ARDA staff is committed to making your membership valuable and useful. Contact any staff member directly for assistance.

  


 

Academic Outreach
  • Student Resources
  • Student Scholarships
  • Faculty Resources
  • Networking Opportunities

Catherine LaceyRRP, Vice President, Meetings & Executive Director, AIF

 


 

Administrative Financial Records

Rob Dunn, RRP, Vice President, Accounting & Administration
Rich Doherty, Director, Accounting
Charles Brown, Office Manager
Zijia Zhu, Director, Accounting and Benefits Administration
Brian Kaltenbaugh, Senior Director, IT
Mina Lezcano, Accounting Assistant
 


 
Advertising/Sales
  • Developments magazine display advertisements
  • Developments magazine advertorials (feature length)
  • Convention Program

Jenny Davlin, RRP, Vice President, Membership Experience & Development
Katelyn Reitz, Director, Membership Sales 


 
AIF Education Programs
  • ARDA Qualification Testing
  • Registered Resort Professional (RRP)
  • Associate Resort Professional (ARP)
  • Certified Timeshare Supervisor (CTS)

Ava Roseberry, Coordinator, Meetings & Education


 
ARDA International Foundation

Catherine Lacey, RRP, Vice President, Meetings & Executive Director, AIF
Lan Wang, RRP, Research Director


 
ARDA Resort Owners Coalition
  • State & Federal legislative advocacy on behalf of timeshare interval owners
  • ARDA-ROC PAC

Sandra DePoy, RRP, Senior Vice President, Global Public Policy
Kevin Riley, RRP, Director, Federal Legislation & ARDA-ROC


 
Association Governance
  • Elections
  • Committee appointments and operations

Jason Gamel, President and Chief Executive Officer


 
Awards
  • Nominations
  • Call for Entry packets
  • Judging
  • Sponsorship

Catherine Lacey, RRP, Vice President, Meetings & Executive Director, AIF


 
Developments Magazine
  • Display and feature length advertorials
  • News releases
  • Article submissions
  • Reprints

Jenny DavlinRRP, Vice President, Membership Experience & Development 
Lindsay Graham, Sr. Manager, Publications   


 
Federal Legislative Advocacy
  • Federal legislation
  • ARDA-PAC
  • Lobbying Efforts
  • Grassroots outreach programs
  • ARDA-Resort Owners Coalition (ARDA-ROC)
  • ARDA-ROC PAC

Sandra DePoy, RRP, Senior Vice President, Global Public Policy
Kevin Riley, RRP, Director, Federal Legislation & ARDA-ROC


 
Industry Relations
Jason Gamel, President and Chief Executive Officer

 
Industry Research Studies
  • State of the Industry Study
  • Economic Impact Studies
  • Financial Performance Study
  • Pulse Reports

 Catherine Lacey, RRP Vice President, Meetings & Executive Director, AIF
 Lan Wang, ARP, Research Manager
  


 
Information for Consumers

Amanda Rosario, ROC Customer Support


 
Information Technology

Brian Kaltenbaugh, Senior Director, IT 


 
Marketing & Communications
  • ARDA Brand & Marketing
  • Media relations
  • Industry and Consumer information

Jason Gamel, President and Chief Executive Officer
Catherine Lacey, RRP Vice President, Meetings & Executive Director, AIF
 



 Meetings

 

  • ARDA World Convention
  • Fall Conference
  • Regional Events (WIN, TYPG, and Regional Meetings)
  • Speaker Volunteers

Catherine Lacey, RRP, Vice President, Meetings & Executive Director, AIF                                    Ava Roseberry, Coordinator, Meetings & Education


 
Meetings Registration

Adrienne Riley, RRP, Director, Data Integrity   
Charles Brown, Office Manager


 
Membership: Corporate, VIP and ARDA Advantage
  • General ARDA Membership
  • Your Company's Membership Directory Listing
  • Trustees & Chairman's League
  • Producers Club
  • Mentor Program
  • ARDA Advantage Individual Memberships
  • Membership List Requests
  • Change of Address, Name 

Jenny DavlinRRP, Vice President, Membership Experience & Development 
Lalita BhulipongsanonRRP, Coordinator, Sales & Membership                                                        Adrienne L. Riley, RRP, Director, Data Integrity 


 

 


 
Membership Tools
  • Membership Mailing List Orders
  • Change of Address

Adrienne Riley, RRP, Director, Data Integrity 

 


 
State Legislative Advocacy
  • State legislation & lobbying efforts
  • State and regional committees
  • ARDA-Resort Owners Coalition (ARDA-ROC)

Robert Clements, Vice President, Regulatory Affairs & General Counsel
Chris Stewart, RRP, Vice President, State Government Affairs
Justin Vermuth, Vice President, State Government Affairs & Deputy General Counsel 
Lindsay Graham, Sr. Manager, ROC Customer Service, (ARDA-ROC)