Thursday, February 7  

Registration and Breakfast 

9:30 am-10:15 am 

Speaker:  Terri Schultz, Senior VP and General Manager,                                          Disney Vacation Club

The world is getting smaller. Everyday interactions require knowing how to best to interact with others in multi-cultural situations and engage in cross-cultural interactions appropriately. In this session you’ll learn tactics to communicate effectively in cross-cultural work situations.    

Speaker:  Dr. Sally O. Hastings, Associate Professor, Nicholson                               School of Communication, University of Central Florida

The growing Timeshare industry demands a new level of technology, bringing more and more resources into the field.  Women are leading the changes in that effort by expanding their roles and creating new ones.  The panelists will discuss their journeys in technology and how they succeeded.  They will also offer advice on how to advance your technology career, or how to get into the field.   We will get their insight as to what the future of Timeshare technology looks like for women in the coming years.  

Through personal anecdotes our representative generational panel will share the success and challenges of both formal and informal mentoring programs. Your takeaway will by tips for developing a successful mutually beneficial mentorship program inclusive of all generations.    

Energy Leadership is a defined means of understanding how we, as leaders, use our energy to lead and influence ourselves and those around us. You may be saying, “I have energy, tell me more!” Check out the short story below that really illuminates how this works in a nutshell.                                                                                                                         A new leadership development program was being piloted in one of the San Diego resorts of a reputable vacation ownership company. All associates of the resort could apply to be considered for an opportunity to participate. In the breakroom that afternoon, a conversation was overheard between 2 associates.  Sarah was venting to John about this new program. “Can you believe that to participate, they want us to put in a few extra hours every week for the so-called development opportunity?” Why do we have to go through more hoops just to be promoted around here?? John responded to Sarah, “I can see your point, Sarah, but I’m definitely putting my application in and taking the opportunity to further my development. Who knows where it could lead?” 

This short story illustrates a key difference between anabolic and catabolic leaders. Two people, faced with the same situation, yet having two totally different reactions. What's the difference between them? In a word, ENERGY! Sarah demonstrated catabolic energy while John showcased anabolic energy.  

When you think about your reaction to situations around you, do you tend to resonate more with Sarah or John? Join the Energy Leadership workshop and learn more about how it works and the benefits you can experience immediately both personally and professionally. 

Speaker:  Natalie Hyatt, Director, Learning & Development for Sales                        & Marketing, Wyndham Destinations

 Harbor House of Central Florida Presentation 

 Raffle Drawing