2019 WIN Rosen Header 

ARDA-WIN Advantage is holding its annual Orlando regional meeting on Thursday and Friday, February 7–8, 2019, at University of Central Florida Rosen College of Hospitality Management (on Universal Drive in Orlando, FL). The event kicks-off Thursday evening with a networking reception, where you will have the opportunity to connect with industry peers and forge new relationships. Friday programming will offer ways to enhance both your personal and professional growth.



There are two ways to register for the ARDA-WIN meeting:  


Hotel Information

ARDA-WIN has secured a limited number of rooms at Rosen Shingle Creek for the upcoming ARDA-WIN meeting. To make your hotel reservations, please call 866-996-6338 and use Booking ID - 69671. To obtain the discount room rate of $119 per night, please mention that you are attending the ARDA-WIN meeting when booking your room. Rooms will be available at the discount rate until 5:00 pm on Friday, December 28, or until the block is sold out, whichever comes first. Don't delay in making your reservations, rooms will sell out quickly for this meeting!  



Please note schedule is subject to change. Last updated 12/08/18.  

 Thursday, February 7  

5:00 pm-7:00 pm 
Registration Open  

5:30 pm-7:30 pm 


Networking Reception 
Sponsored by First American Insurance Title Company
Enjoy cocktails & canapes and a chance to network with your fellow WIN supporters. Fundraiser will be held for Harbor House of Central Florida.


 Friday, February 8
8:30 am-9:00 am 

Registration and Breakfast 

9:00 am-9:30 am 


Welcome and Opening Remarks
Speaker:  Fiona Downing, Senior VP Resort Development and                                 Operations, RCI

9:30 am-10:15 am 



Key Note Address

Speaker:  Terri Schultz, Senior VP and General Manager,                                          Disney Vacation Club

10:15 am-10:30 am

Networking Break 
10:30 am-11:15 am 


Cultural Intelligence – You Speak My Language 

The world is getting smaller. Everyday interactions require knowing how to best to interact with others in multi-cultural situations and engage in cross-cultural interactions appropriately. In this session you’ll learn tactics to communicate effectively in cross-cultural work situations.    

Speaker:  Dr. Sally O. Hastings, Associate Professor, Nicholson                               School of Communication, University of Central Florida

11:15 am-12:00 pm 

Working Your Way to the Top - Technology Career Opportunities for Women in the Timeshare Industry

Moderator:  Barbie LaMothe, RRP, Senior Solutions Manager, IT,                                         Hilton Grand Vacations

  Suzzi Morrison, Chief Technology Officer,                                                   Nordis Technologies
Christine Spangler, VP IT Strategy & Architecture,                                     Hilton Grand Vacations 

The growing Timeshare industry demands a new level of technology, bringing more and more resources into the field.  Women are leading the changes in that effort by expanding their roles and creating new ones.  The panelists will discuss their journeys in technology and how they succeeded.  They will also offer advice on how to advance your technology career, or how to get into the field.   We will get their insight as to what the future of Timeshare technology looks like for women in the coming years.  

12:00 pm-12:45 pm

Cross Generational Mentoring 

Moderator:  Lisa Cohen
                     Senior Vice President Talent
                     Hilton Grand Vacations

Speakers:    Marco Madrazo
                     Senior Manager Training
                     Holiday Inn Club Vacations

                     Ginger Matsukawa, RRP
                     Vice President
                     First American Title Insurance

                     Angela Ward Esq., RRP
                     Corporate General Counsel

The simple definition for cross-generational mentoring is “pairing a person from one generation with a person from a different generation with the goal of mutual learning and growth.” It seems simple enough but the big part of that definition that doesn’t always get taken into consideration is that there should be “mutual learning and growth”.
 Having a mutually beneficial mentoring relationship can help to increase the success of these relationships and an organization’s mentoring program.   

Through personal anecdotes our representative generational panel will share the success and challenges of both formal and informal mentoring programs. Your takeaway will by tips for developing a successful mutually beneficial mentorship program inclusive of all generations.    

12:45 pm-2:00 pm 

Lunch and Networking

2:00 pm-3:30 pm

Energy Leadership Workshop

Energy Leadership is a defined means of understanding how we, as leaders, use our energy to lead and influence ourselves and those around us. You may be saying, “I have energy, tell me more!” Check out the short story below that really illuminates how this works in a nutshell.                                                                                                                         A new leadership development program was being piloted in one of the San Diego resorts of a reputable vacation ownership company. All associates of the resort could apply to be considered for an opportunity to participate. In the breakroom that afternoon, a conversation was overheard between 2 associates.  Sarah was venting to John about this new program. “Can you believe that to participate, they want us to put in a few extra hours every week for the so-called development opportunity?” Why do we have to go through more hoops just to be promoted around here?? John responded to Sarah, “I can see your point, Sarah, but I’m definitely putting my application in and taking the opportunity to further my development. Who knows where it could lead?” 

This short story illustrates a key difference between anabolic and catabolic leaders. Two people, faced with the same situation, yet having two totally different reactions. What's the difference between them? In a word, ENERGY! Sarah demonstrated catabolic energy while John showcased anabolic energy.  

When you think about your reaction to situations around you, do you tend to resonate more with Sarah or John? Join the Energy Leadership workshop and learn more about how it works and the benefits you can experience immediately both personally and professionally. 

Speaker:  Natalie Hyatt, Director, Learning & Development for Sales                        & Marketing, Wyndham Destinations

3:30-4:00 pm 


 Harbor House of Central Florida Presentation 

 Raffle Drawing 

4:00  pm 
WINspiration Award Discussion 

4:30 pm  
Closing Remarks and Meeting Wrap-up 

Champion Sponsor 

 First American Logo PNG 



For information about sponsoring the ARDA-WIN annual meeting, please contact membership@arda.org 


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